1. Introduction
Welcome to CS2Brain. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our application, and tell you about your privacy rights.
2. The Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes username or similar identifier.
- Contact Data: includes email address.
- Transaction Data: includes details about payments to and from you (processed securely by Stripe; we do not store full credit card numbers).
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
- Gameplay Telemetry: game state integration (GSI) data such as match state, player positions, kills, and economy, strictly for the purpose of providing the service in real-time.
- Usage Data: information about how you use our website, products and services, tracked via PostHog.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your subscription, including managing payments via Stripe.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To provide the core functionalities of CS2Brain, specifically utilizing gameplay telemetry to render the real-time tactical board.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance).
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
4. Third-Party Services
We utilize third-party services that may collect information used to identify you.
- Stripe: Used for secure payment processing. Stripe handles all payment data.
- PostHog: Used for product analytics to help us understand how users interact with our service so we can improve it.
5. Data Retention and Deletion
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
You have the right to request the deletion of your personal data at any time. You can do so by contacting our support team or deleting your account from the account settings page in the application.
6. Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at: [email protected].